How can we help?
Practical answers for your account and workspace. No sign-in needed.
Email support
Tell us what happened, when it happened and which organization was affected. Never send passwords, codes or unredacted sensitive screenshots.
contact@domavex.comCommon questions
I did not receive a verification code.
Check your address and spam folder, then use the newest six-digit code. To request another code, return to registration for a new account or sign in for an existing unverified account. You will need to re-enter your password. Wait at least 30 seconds before requesting again.
I forgot my password or received an invitation.
For an email and password account, use account recovery with your email address. Invited accounts without a password can use their emailed setup link. Request a new link if the old one has expired. Provider accounts must sign in with their original provider and manage credentials there.
Account recoveryI cannot see an organization or a feature.
Email invitations belong to email and password accounts, not provider accounts with the same email. Use the invited email sign-in method and choose the right organization in the workspace menu. If you were already signed in when invited, sign in again to apply the invitation. Ask the owner to check your membership and roles. A new account can create an organization after signing in.
How do I change my privacy choices?
Manage marketing email in Account and preferences. Manage optional cookies on the cookie preferences page. Essential verification, recovery and security messages are separate from marketing.
How do I request my data or close my account?
You can request account deletion in Account and preferences. For access, portability or other privacy requests, write to contact@domavex.com. Do not attach identity documents unless asked through an appropriate channel. See the privacy notice for more information.
Billing and other enquiries
Use the contact page for billing, cancellation or commercial questions. No support response time is promised unless separately agreed with the operator.
Contact page